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About Us
Meadex Rubber Mouldings Limited is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Meadex Rubber Mouldings Limited Tanyard Lane Ross-on-Wye Herefordshire HR9 7BH United Kingdom Phone: +44 (0) 1989 567999 Fax: +44 (0)1989 768022 Email: sales [at] meadex [dot] co [dot] uk VAT 393 9656 90 |
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Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. We currently only accept orders from and deliver to addresses within the UK. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Shipping is charged for all orders which are sent out. |
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Delivery Schedule
We aim to deliver your order right away. Subject to cleared payment and goods being in stock we we will normally despatch your order to you in 1-3 business days. Should this not be possible we will contact you. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK 17.5% VAT is added. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
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Guarantee
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. We accept no liability for the use or mis-use of our products - products are used at the Buyers risk. The limit of our liability shall in no circumstances exceed the cost of the goods supplied. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0) 1989 567999 or fax us on +44 (0)1989 768022 or write to us at Tanyard Lane Ross-on-Wye Herefordshire HR9 7BH United Kingdom |
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Privacy Policy
Meadex Rubber Mouldings Limited does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes We may also use your contact details for customer service / marketing purposes - send an email to us stating your request if you do not wish to be included in this. |
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Returns Policy
A. Definitions 1."Seller" - MRM 2."Buyer" - the person or company who buys or agrees to buy from the seller B Return of Goods. 1. The return of goods will not be accepted in any circumstances without prior written agreement from the Seller 2. Returned goods will be subject to carriage, handling and inspection charges, plus re-packaging costs as necessary. 3. All goods are sold subject to our terms and conditions. The limit of our liability shall in no circumstances exceed the cost of the goods supplied. 4. Should the Buyer not receive the correct quantity or damaged goods the delivery document(s) must be endorsed accordingly. The Seller must be notified of any discrepancy in writing within 5 working days of delivery of the goods. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
| Remittance Terms Goods must be paid for in full before despatch. |